Your feedback is important to us!
Continuous optimisation is one of the building blocks of our customer-oriented corporate policy and is therefore very important.
We want to do more than just satisfy our customers - we want to inspire them. That is why we place a high value on filtering ideas for product/system changes or enhancements from the complaints we receive from our customers.
We see a customer with a complaint as an active customer who is interested in our company and processes. We therefore take efficient complaint handling as an opportunity to increase your satisfaction, cement our long-term cooperation with you and offer you innovative solutions.